Realizing your space or service needs a redesign is easy—knowing where to start isn’t. Sound familiar? Get hands-on coaching and learn how to spot and fix friction points across the guest or customer journey with smart design methods. In just weeks you’ll be ready to prototype and test your ideas!
This program is brand new, so throughout October, I am offering a 50% discount. Inquire about pricing, request more information, or book a discovery call today!
Imagine if, in just weeks, you could:
- Learn and apply a powerful framework to drive innovation in your business.
- Pinpoint your customers’ most frustrating pain points.
- Develop creative solutions to a chosen problem.
- Test your ideas and solutions at an early stage.
Through a program you’ll :
- learn the tools used in design thinking and experience design,
- receive support and coaching in applying this knowledge to your chosen business challenge and
- develop ideas and test them in your business!
Design Thinking is a powerful process that emphasizes empathy, ideation, and rapid prototyping of services. It’s a tried-and-tested method to create customer-loved experiences. The assignment based coaching program will equip you with the tools and techniques to:
- Step 1: Empathize – You’ll start by understanding your customers and areas of improvement related to their experience.
- Step 2: Define – You’ll clearly define a problem to solve.
- Step 3: Ideate – This step is all about brainstorming and generating ideas.
- Step 4: Prototype – You’ll look into how to quickly test your best ideas.
- Step 5: Test – Finally, you’ll test your idea with customers to get real user feedback.
Personalized & assignment-based
The coaching is personalized, assignment-based and delivered via weekly feedback emails or 1:1 video calls (your choice). Practical tools like workbooks and worksheets are included, to boost creativity and support your independent work going forward.
