Uncover and resolve challenges and hidden flaws in your customer journeys.
How to Design Services That Customers Love: A 1-Month Hands-On Coaching Program
Video Call or Email Coaching.
This beginner’s package offers personalized assignment-based coaching, delivered via email or 1:1 video calls (your choice), to develop your business with a lean and hands-on process. The approach is human focused and uses innovation methods from the Design Thinking framework and experience design.
This program is designed to deliver comprehensive support: You’ll receive coaching, knowledge, and practical case application to redesign the experience of your services. With a senior developer as your coach you’ll effectively learn the hands-on skills of a customer focused approach.
The program includes:
- Developing customer insights
- Methods to analyze customers experiences and identify areas of improvement.
- Idea brainstorming and development of new solutions.
- Prototype and test developed ideas at an early stage.
- Practical tools such as worksheets and templates, to support your independent work going forward.
In a longer program we’ll work in the digital whiteboard and collaboration tool Mural, discover it here.
For some great examples of business challenges read the post about benefits for various sectors.
Please inquire about availability and detailed information in the form below, or schedule a free discovery call. Take the first step today!
When Email Coaching Might Be the Right Choice for You:
- Unparalleled flexibility: This coaching format eliminates stress. You can work at your own pace and revisit the conversation anytime, even after the coaching concludes.
- Enjoy thoughtful communication: Email coaching allows you to gather your thoughts and information before responding, creating a more comfortable experience. This format is particularly beneficial for those who prefer time to reflect or for whom English is not their first language.
